2023

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other

Alessandra L. (Des Plaines, IL)

Yelp! review from November 2023
5

I depend on them for items I wouldn't take to a regular alteration place. Like I'd bring a leather purse here but just go by me to get some pants shorted. They do an incredible job

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other

Sindy Villegas

Google review from October 2023
5

First time customer , I was nervous but I am glad I came here they left my dress just perfect.

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other

Ashley Persaud

Google review from October 2023
5

Came in to get my belt sized and was taken care by such a kind gentleman. He had me out of there in just a few minutes! He even showed me how to do it myself for the future. Amazing customer service!! Highly recommended

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other
Lace Dress 121 KB

Maria C. (Boca Raton, FL)

Yelp! review from September 21, 2023
5

Came in to get my belt sized and was taken care by such a kind gentleman. He had me out of there in just a few minutes! He even showed me how to do it myself for the future. Amazing customer service!! Highly recommended

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other
Opened Slit Dress Hem 456 KB

Abbey Funk

Google review from May 2023
5

I am a repeat customer for alterations at Hem Over Heels. Every single time the work is excellent! The employees are all very kind and professional. Great prices and exceptional craftsmanship.

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other
Ornamental Dress Hem 313 KB

Felice B. (Boca Raton, FL)

Yelp! review from May 20, 2023
5

Had a double hem done on a gown that has embroidery on it. Took her time to listen to my concerns, pin me and make suggestions. Came out perfect. And a very fair price. Owners are friendly and take their work seriously. Will definitely use them again!

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other

David Siff

Google review from May 2023
5

Does great work, and also is honest enough to tell you when it’s not worth doing a certain repair

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other
Celine Handbag 6 KB

deborah montaperto

Google review from May 2023
5

Sylvia, who does the handbag repairs is a miracle worker.... She restored an expensive Celine bag I had nearly destroyed....it looks like new. I am bringing her all of my old bags now!

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other
Salmon Closet 633 KB

Andrea Werwa

Google review from May 2023
5

My alterations came out perfect!!!!

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other

Kim Holbrook

Google review from May 2023
5

Wonderful kind talented people

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other
Dress Shoes Shine 27 KB

Dark Knight

Google review from May 2023
3

First, my shoes were dropped off by my girlfriend with written instructions that she also verbally instructed them to follow for the repairs so the customer name will not be under my name but will be under my girlfriend’s name.

I had 8 pairs of shoes to repaired (sole reglued to shoe & sole replacement (without heel).

The ones that only needed the sole reglued (sole separated from shoe) were fine but they try to upscale you for new sole and heels which what they did to my girlfriend when she took my shoes there.

The other shoes that needed the sole replaced, yes they upsold here for something that wasn’t needed, replaced perfectly fine heels, and changed the style of the sole without taking note of the original sole.

2 pairs of very nice Italian made leather shoes are completely different because they ignored the instructions and upsold my girlfriend on me needing new heels when I did not.

They got me for a pretty penny because I wasn’t there to at least make it clear I didn’t need the upsale to the heels of a lower quality than what originally came on my shoes.

Would I recommend the shop yes but…

1. Take one pair at a time and leave detailed and explicit instructions of what you want done and as them not to deviate from hose instructions without your approval.

2. Inspect the shoe after you received them while at the shop and compare them to original photos and the repair instructions.

3. Always drop off & pick up yourself to ensure the instructions are received correctly by the store and followed.

4. Do not let them upscale you on their cheep heels when your heels could be perfectly fine.

5. If you’re like me, make sure the style of the shoe wasn’t changed after their repairs. I purchased the shoes for the entire styling of the sole, heel and shoe so I expected to get the sole cut to the same shape as the original sole and heal that came woth the shoe.

The only way I would get more shoes repaired here is if knew those 5 things I listed previously.

If they came back differently than my instructions after I ensure the 5 items listed previously were discussed, then I would NOT recommend this place.

Give them a try yourself. Hopefully you will be happier with your experience than I was with my experience with them. I will not get anymore of my shoes repaired here only because I’m very particular of my things and I was not pleased at all. Now I need to wear all the shoes to check the workmanship of the repairs. I will update my review in the future.

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other
Chef Knife 10 inch 114 KB

S.T. (Manhattan, NY)

Yelp! review from April 11, 2023
5

Sharpened a set of knives for me in a day. It was an easy and fast project and my knives came back sharper than they had been in a long while. I will come back again.

  • Alterations
  • Shoe Repair
  • Embroidery
  • Sharpening
  • Other
Wedding Dress Picture From Happy Customer 173 KB

Markie W. (West Palm Beach, FL)

Yelp! review from January 13, 2023
5

This place is absolutely incredible.

I was given certain stores to go to for wedding dress alterations, but none of them were as kind and welcoming as Hem Over Heels. There's nothing they can't do!

They adjusted my straps, made a 3 button bustle, and also hemmed the front of the dress. They even walked my friend through how to pin the bustle!

My dress was an absolute perfect fit all because of them! Trust the small, family owned shops. They will treat you like family too. Thank you Hem Over Heels!