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Conveniently located in Boynton Beach, serving nearby communities

Visa Credit Card accepted at Hem Over Heels 6KB
MasterCard accepted at Hem Over Heels 6KB
Discover Credit Card accepted at Hem Over Heels 6KB
Apple Pay Credit Card accepted at Hem Over Heels 6KB
Debit (Bank) Cards accepted at Hem Over Heels 6KB
Cash Transactions accepted at Hem Over Heels 7KB

Payment Methods at Hem Over Heels

At Hem Over Heels, we accept Visa, MasterCard, Discover, debit cards, Apple Pay and (for a limited time) we still accept Cash transactions. However, we do not accept American Express or checks for the following reasons:

Why We Don’t Accept American Express

While American Express offers excellent customer service, it presents challenges for small businesses like ours:

  • Separate Account Requirement: To accept American Express, businesses must maintain a separate account, which adds unnecessary complexity.
  • Delayed Deposits: Payments made with other cards are deposited into our business account the next morning. With American Express, funds are deposited two days later, making it harder to track and balance payments.
  • Slightly Higher Fees: Although American Express has adjusted its rates to be more competitive, they still charge slightly more per transaction.
  • Merchant Disputes: From experience, resolving disputes with American Express is more time-consuming compared to other cards. For merchants, it’s more difficult to navigate their processes in cases of contested charges.

Why We Don’t Accept Checks

Accepting checks carries high risks:

  • Bounced Checks: If a check bounces, we incur significant fees ($40 or more) and often have no way of recovering the costs from customers.
  • Unreliable Payments: Some customers knowingly write checks without sufficient funds, leaving us unable to recover the payment for our services and merchandise.

To ensure smooth, quick, and reliable transactions, we kindly ask that our customers use credit or debit cards, or Apple Pay. Thank you for your understanding!

Contact Us

    Hem Over Heels

    10833 S.Jog Rd, Suite # 188
    Boynton Beach, FL 3343
    (NW corner of Jog & Woolbright)

    Business Hours

    Leave Us a Review

    Your feedback means the world to us at Hem Over Heels! We strive to provide top-notch services, and your reviews help us maintain high standards and continue improving. If you’ve had a great experience with our alterations, shoe repair, sharpening, embroidery, or any other service, we would be incredibly grateful if you could take a moment to share your thoughts.

    Leaving a review on Google is quick and easy! Just click the link, and it will direct you to our Google business page. Your words not only help us but also assist other customers in finding reliable services. Whether it’s a simple thank you or a detailed account of your experience, every review counts and makes a difference.

    If you prefer to leave your feedback on Yelp, we’d love to hear from you there too! Your honest opinions help shape our community and guide potential customers in making informed decisions. It’s a wonderful way to support local businesses like ours, and we truly appreciate your time in doing so.

    In addition to leaving reviews, we invite you to explore our annual review pages on our website. Each year, we compile all the feedback we’ve received into one easy-to-navigate section. This not only showcases our dedication to quality but also highlights the evolution of our services over time. You can find the “Reviews by Year” section under the “Reviews” tab on our website. Here, you can read how we’ve grown, the kinds of services we’ve excelled at, and the issues we’ve worked diligently to address.

    See each year: 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024

    At Hem Over Heels, we are committed to transparency and improvement. Your reviews play a crucial role in helping us understand what we do well and where we can enhance our offerings. We take every piece of feedback seriously, and we’re always looking for ways to better serve you.

    Thank you for choosing Hem Over Heels! Your support and insights not only encourage our team but also strengthen our ties with the community. If you have any questions or need assistance, feel free to reach out through the Contact Us form here above. We’re here to help and would love to hear from yo