Waht are the method of payments accepted at Hem Over Heels?

For ease and security, we currently accept Visa, MasterCard, Discover, ApplePay, Debit Cards, and Cash.

Why is Americsn Express NOT accepted at Hem Over Heels?

While American Express offers excellent customer service, it presents challenges for small businesses like ours: -Separate Account Requirement: To accept American Express, businesses must maintain a separate account, which adds unnecessary complexity. -Delayed Deposits: Payments made with other cards are deposited into our business account the next morning. With American Express, funds are deposited two days later, making it harder to track and balance payments. -Slightly Higher Fees: Although American Express has adjusted its rates to be more competitive, they still charge slightly more per transaction. -Merchant Disputes: From experience, resolving disputes with American Express is more time-consuming compared to other cards. For merchants, it’s more difficult to navigate their processes in cases of contested charges.

Why are checks NOT accepted at Hem Over Heels?

Accepting checks carries high risks: -Bounced Checks: If a check bounces, we incur significant fees ($40 or more) and often have no way of recovering the costs from customers. -Unreliable Payments: Some customers knowingly write checks without sufficient funds, leaving us unable to recover the payment for our services and merchandise. To ensure smooth, quick, and reliable transactions, we kindly ask that our customers use credit or debit cards, or Apple Pay. Thank you for your understanding!

Can Hem Over Heels answer questions via emails?

Yes you can! On the "Contact Us" page of the website, you can fill in a form and submit your question. You will receive an answer via email or by phone if you request it in your message. I f you prefer a direct email message (without filling in the website form), you can do so at: josh@hemoverheels.com

Where is Hem Over Heels located?

Hem Over Heels is located on the North-West corner of Woolbright Rd & Jog Road. There is only one shopping center on that intersection. The plaza is called "The Shoppes at Woolbright". In the plaza, we are 4 doors to the left of "Memosa Cafe" (very popular and well known restaurant in Boynton Beach). We have "Wildberries" to our right and "Tokyo Foot Spa" to our left. The exact address is: Hem Over Heels One Inc. 10833 S.Jog Rd. Suite # 188 Boynton Beach, FL 33437 Latitude: 26.515436 / N 26° 30' 55.569'' Longitude: -80.148978 / W 80° 8' 56.322''

What is Hem Over Heels telephone number?

Our phone number is: +1-(561) 739-6000 Our telephone service is operated through the internet signal. So if you try to call us and it goes directly to voice mail, it might be because the internet service is temporarily disabled at that particular moment. Leave us a message and we'll give you a call back as soon as we can when we get the service back. If it take us too long to get our service back, we may actually call you back via our personal phone lines. But that would be very rare.

What are your business hours?

Hem Over Heels Business Hours are as follows: Monday: 9 am - 7 pm Tuesday: 9 am - 4 pm Wednesday: 9 am - 4 pm Thursday: 9 am - 4 pm Friday: 9 am - 7 pm Saturday: 9 am - 4 pm Our society is going through a change that makes us all make adjustments to the way we do business. Long gone are the days when the boss was dictating the work schedule. That was an employers market. But all the baby boomers are retiring leaving so many empty chairs and not people to fill the voids everywhere. That creates a new reality and everyone need to adapt or go bust. Now, it is an employees market. The good employees contributing to the good reputation of a business are now free to move around and go other places that may offer better working conditions. That is why Hem Over Heels, decided to offer a more balanced working schedule to its employees in order to keep them happy. So we came up with this schedule that still gives access to our services for everybody. We stay open late twice a week (Mondays & Fridays) to help all people with long working hours. That also allows our employees to have a more balanced work life and personal life. The danger for Hem Over Heels to loose its best assets (its employees) to the competitors profit by attracting them with better working conditions is to be considered in the way we run the business. We understand that it is a source of frustration for the store to not be open when you need us but we can't continue our existence if we don't have the employees to maintain our standards for high quality workmanship.

Wher can I read or write a Hem Over Heels review?

On our "contact Us" page, you will see many of the reviews we've accumulated over the years. We have link to all the great reviews sorted by year. We also provide the links to the 2 most popular review sites for business on the web today. We have a link to Google Reviews and another link to Yelp!. Feel free to voice your own opinion about our services.

Contact Us

Conveniently located in Boynton Beach, serving nearby communities

Payment Methods at Hem Over Heels

At Hem Over Heels, we accept Visa, MasterCard, Discover, debit cards, Apple Pay and (for a limited time) we still accept Cash transactions. However, we do not accept American Express or checks for the following reasons:

Why We Don’t Accept American Express

While American Express offers excellent customer service, it presents challenges for small businesses like ours:

Separate Account Requirement: To accept American Express, businesses must maintain a separate account, which adds unnecessary complexity.
Delayed Deposits: Payments made with other cards are deposited into our business account the next morning. With American Express, funds are deposited two days later, making it harder to track and balance payments.
Slightly Higher Fees: Although American Express has adjusted its rates to be more competitive, they still charge slightly more per transaction.
Merchant Disputes: From experience, resolving disputes with American Express is more time-consuming compared to other cards. For merchants, it’s more difficult to navigate their processes in cases of contested charges.

Why We Don’t Accept Checks

Accepting checks carries high risks:

Bounced Checks: If a check bounces, we incur significant fees ($40 or more) and often have no way of recovering the costs from customers.
Unreliable Payments: Some customers knowingly write checks without sufficient funds, leaving us unable to recover the payment for our services and merchandise.

To ensure smooth, quick, and reliable transactions, we kindly ask that our customers use credit or debit cards, or Apple Pay. Thank you for your understanding!

Contact Us

Hem Over Heels

10833 S.Jog Rd, Suite # 188
Boynton Beach, FL 3343
(NW corner of Jog & Woolbright)

Business Hours

Leave Us a Review

Your feedback means the world to us at Hem Over Heels! We strive to provide top-notch services, and your reviews help us maintain high standards and continue improving. If you’ve had a great experience with our alterations, shoe repair, sharpening, embroidery, or any other service, we would be incredibly grateful if you could take a moment to share your thoughts.

Leaving a review on Google is quick and easy! Just click the link, and it will direct you to our Google business page. Your words not only help us but also assist other customers in finding reliable services. Whether it’s a simple thank you or a detailed account of your experience, every review counts and makes a difference.

If you prefer to leave your feedback on Yelp, we’d love to hear from you there too! Your honest opinions help shape our community and guide potential customers in making informed decisions. It’s a wonderful way to support local businesses like ours, and we truly appreciate your time in doing so.

In addition to leaving reviews, we invite you to explore our annual review pages on our website. Each year, we compile all the feedback we’ve received into one easy-to-navigate section. This not only showcases our dedication to quality but also highlights the evolution of our services over time. You can find the “Reviews by Year” section under the “Reviews” tab on our website. Here, you can read how we’ve grown, the kinds of services we’ve excelled at, and the issues we’ve worked diligently to address.

See each year: 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024

At Hem Over Heels, we are committed to transparency and improvement. Your reviews play a crucial role in helping us understand what we do well and where we can enhance our offerings. We take every piece of feedback seriously, and we’re always looking for ways to better serve you.

Thank you for choosing Hem Over Heels! Your support and insights not only encourage our team but also strengthen our ties with the community. If you have any questions or need assistance, feel free to reach out through the Contact Us form here above. We’re here to help and would love to hear from yo